Terms & Conditions | Throttle Fitness

1. Acceptance of Terms

By accessing, browsing, registering for, or using the Throttle Fitness platform (“Platform”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions.
If you do not agree with any portion of these Terms, you must immediately discontinue use of the Platform.

2. User Accounts

Users must provide accurate, complete, current, and truthful information during registration and while using the Platform.
You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted through your account.
Throttle Fitness reserves the right, at its sole discretion, to suspend, restrict, deactivate, blacklist, or permanently terminate any account found to be violating these Terms, Platform policies, applicable laws, or engaging in suspicious, fraudulent, abusive, or unauthorized activities.

3. Trainer Obligations

Trainers must provide truthful, accurate, complete, and verifiable information regarding their qualifications, certifications, experience, professional background, and services offered.
All submitted documents, including but not limited to identity proof, address proof, certifications, qualifications, licenses, and supporting records, must be authentic, valid, lawful, and obtained through legitimate means.
Approved trainers are required to honour confirmed bookings, maintain professional conduct, and fulfil their service obligations responsibly.
Trainers may not delete, deactivate, abandon, or withdraw their accounts while active, pending, booked, scheduled, unresolved, or ongoing sessions remain associated with their account.
Submission of false information, professional misconduct, abandonment of confirmed sessions, fraudulent conduct, policy violations, or breach of professional responsibilities may result in penalties including, but not limited to, fee forfeiture, suspension, permanent blacklisting, termination of access, recovery actions, and legal proceedings where applicable.

4. Booking & Payment

All bookings are deemed confirmed only after successful payment processing and verification through the Platform’s designated payment gateway, including Razorpay or any successor payment provider utilized by the Platform.
Bookings are strictly non-transferable and may only be used by the registered user associated with the booking.
The Platform maintains a strict scheduling and booking integrity mechanism to prevent conflicts, including prevention of double bookings, whereby a trainer may only maintain one confirmed booking per designated time slot.
Throttle Fitness reserves the right to modify, review, suspend, reject, cancel, investigate, or restrict bookings where fraud, technical errors, misuse, duplicate transactions, policy violations, operational concerns, or suspicious activities are identified.
Platform Fee: Trainers acknowledge and agree that Throttle Fitness deducts a mandatory 15% platform fee from the gross fees paid by users for any training sessions, plans, and services. The net payout remitted to the trainer will be the gross amount minus this 15% platform fee.

5. Account Deletion

Users may request account deletion through the designated dashboard or approved Platform process. All deletion requests shall remain subject to administrative review, verification, and approval.
Upon approved deletion, users may permanently lose access to their account, bookings, communications, profile information, records, preferences, and associated Platform data.
Throttle Fitness shall not be liable for loss of access, deleted information, discontinued services, interrupted functionality, or any direct or indirect consequences resulting from account deletion.
Trainers with pending, active, scheduled, unresolved, disputed, or ongoing sessions shall not be permitted to request or complete account deletion until all associated obligations, commitments, disputes, and session matters have been completed, cancelled, or formally resolved.

6. Misconduct

Any form of misconduct, harassment, fraud, abuse, impersonation, unlawful activity, manipulation, policy violation, harmful behaviour, offensive conduct, misuse of the Platform, or actions detrimental to users, trainers, staff, business operations, or the reputation of Throttle Fitness may result in immediate corrective action.
Throttle Fitness reserves the unrestricted right to investigate, suspend, terminate, permanently blacklist, restrict access, report to relevant authorities, pursue recovery actions, or initiate legal proceedings against individuals or entities involved in such conduct.

7. Limitation of Liability

Throttle Fitness operates solely as a technology platform and marketplace facilitating connections between users and trainers.
The Platform does not guarantee the quality, safety, legality, effectiveness, suitability, availability, accuracy, reliability, fitness outcomes, advice, recommendations, conduct, or results of any trainer, training session, service, communication, or interaction occurring through or outside the Platform.
Users and trainers interact, communicate, transact, and participate in sessions entirely at their own discretion and risk.
To the maximum extent permitted under applicable law, Throttle Fitness, its founders, affiliates, partners, employees, contractors, representatives, licensors, service providers, and associated parties shall not be liable for any direct, indirect, incidental, consequential, punitive, exemplary, special, or business-related damages arising from or connected with the use of the Platform or services facilitated through it.
In all circumstances, the total aggregate liability of Throttle Fitness shall not exceed the amount actually paid for the specific service giving rise to the claim.

8. Changes to Terms

Throttle Fitness reserves the right to amend, revise, replace, update, modify, remove, or supplement these Terms & Conditions at any time, with or without prior notice.
Continued access to, browsing of, registration on, or use of the Platform following any revisions shall constitute your acknowledgment and acceptance of the updated Terms.
Users are responsible for periodically reviewing these Terms to remain informed of modifications.

9. Governing Law

These Terms & Conditions shall be governed by, interpreted, and enforced in accordance with the laws of India.
Any dispute, controversy, legal claim, proceeding, or matter arising out of or relating to these Terms, the Platform, bookings, trainer relationships, services, transactions, or associated matters shall be subject to the exclusive jurisdiction of the competent courts of India.

10. Offline Training Sessions, Gym Access, Charges & Refund Policy

Users expressly acknowledge, understand, and agree to the following:

Any gym entry fee, trainer access fee, outside trainer fee, visitor fee, facility charge, administrative fee, venue charge, permission fee, society fee, or any other amount imposed by a gym, residential society, club, facility, building, venue, or training location for permitting offline sessions shall be borne solely and exclusively by the user.
Throttle Fitness and its trainers shall not be responsible for paying, negotiating, arranging, managing, approving, disputing, reimbursing, or covering any such third-party charges, permissions, approvals, access requirements, or venue-related obligations.
Payments made to Throttle Fitness or its trainers do not include gym-related, venue-related, facility-related, access-related, or third-party charges unless expressly stated otherwise in writing.
Users are solely responsible for verifying, before placing a booking, whether their chosen gym, location, residential society, club, facility, or training venue permits outside trainers or third-party fitness professionals.
If a user books and pays for an offline session and subsequently discovers that the selected location does not permit outside trainers, Throttle Fitness and its trainers shall not be obligated to provide refunds, compensation, reimbursements, or financial adjustments on such grounds.
As a goodwill support measure and entirely at its sole discretion, Throttle Fitness may consider converting an offline booking into an online session instead of cancellation, subject to internal review and approval.
Where an online session conversion is approved:
- No refund shall be issued.
- No partial refund, adjustment, or difference between online and offline pricing shall be payable.
- The user shall be deemed to have fully accepted such conditions.
To request consideration for an online-session conversion, users must contact admin@throttlefitness.com and provide:
- Proper explanation and valid reason
- Relevant booking details
- Supporting information or documentation, where applicable
Throttle Fitness retains the sole and absolute discretion to review, approve, reject, or determine the outcome of such requests.

11. Employment Relationship, Engagement Status & Company Rights

All trainers registered on the Platform, individuals applying through the Careers page, candidates shortlisted, selected, hired, onboarded, contracted, approved, engaged, collaborated with, or associated with Throttle Fitness through any recruitment process, application system, referral, collaboration model, service arrangement, partnership discussion, or any other engagement mechanism (“Associated Individuals”) shall not be considered permanent employees, owners, shareholders, directors, partners, legal representatives, or members of Throttle Fitness unless expressly confirmed through a separate written agreement executed by authorized representatives of the Company.
Unless otherwise established through a formal written employment agreement, all such Associated Individuals shall be deemed independent contractors, freelancers, consultants, trainers, service providers, contractual personnel, temporary personnel, collaborators, or non-permanent associates, as determined solely by Throttle Fitness.
Submission of a career application, trainer registration, interview participation, selection, onboarding, hiring communication, approval, engagement, or association with Throttle Fitness shall not create, imply, establish, or guarantee:
- A permanent employer-employee relationship
- Partnership, agency, franchise, fiduciary, or joint-venture status
- Ownership, equity, shareholder, or proprietary interest in the Company
- Authority to legally represent, bind, commit, or act on behalf of Throttle Fitness
- Decision-making authority, management control, governance rights, voting rights, or operational powers
- Automatic entitlement to employee benefits, privileges, statutory claims, organizational authority, or company rights, except where required under applicable law or formal written agreement
Associated Individuals shall not acquire, reserve, claim, demand, assert, or become entitled to any ownership rights, company assets, confidential business rights, governance authority, intellectual property ownership rights, operational control, management rights, goodwill claims, financial interests, or any rights ordinarily reserved for permanent employees, executives, owners, directors, or authorized representatives of Throttle Fitness.
Throttle Fitness retains the exclusive right, subject to applicable law, to determine, modify, suspend, continue, restructure, restrict, or terminate the nature, scope, duration, compensation, responsibilities, conditions, or existence of any application, engagement, onboarding, collaboration, working arrangement, or association.
Nothing contained within these Terms shall be interpreted as creating a guarantee of employment, continued engagement, future work allocation, business partnership, permanent appointment, ownership interest, or indefinite association with Throttle Fitness.